We will be back soon!

Following the government announcement of another lockdown we are having to close our venues again.

If you have booked for a show in November we will be in touch asap to let you know what is happening.

Our team is working behind the scenes with promoters, artists and distributors to reschedule as many shows/films as we can. We anticipate being extremely busy this week and we request that you avoid phoning us about your booking unless it is essential.

Something to look forward to

Our Christmas shows are still available and we look forward to welcoming you back in December!

When will you re-open?

We aim to open as soon as possible after the lockdown ends. As soon as we have any news, it will be posted here and on our social media.

Rescheduled shows

If you have booked for a show in November - we will contact you as soon as possible to refund or reschedule your tickets. Please kindly refrain from calling us, unless urgent.

We are ready to re-open safely

Thank you again to everyone who completed our reopening survey earlier this year, this has been extremely useful in helping us to finalise our reopening plans.

Alongside this, we have asked our staff members for their views and have incorporated these into our plans to ensure everyone can feel comfortable and safe at WTM.

‘Good to Go’ Visit Britain industry standard

We are delighted to hold the ‘Good to Go’ Visit Britain industry standard.

Acquiring this standard means that WTM has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

All measures are monitored and reviewed regularly to ensure these are working effectively

Food and Drink pre-ordered and delivered to your seat.

Deep cleaning & fogging every morning.

Staff temperature checked before shifts.

Staggered start times to avoid congestion.

One-way walkways through venues and exits.

Frequent cleaning of all touch points.

Contact details on bookings for Track and Trace.

Increased cleaning time between screenings.

Sanitiser available on entry and throughout.

Socially distanced seating.

No physical tickets, e-ticketing in place.

Airflow between screenings.

Masks worn in line with government guidance.

Help us to keep you safe